Shipping Policy

At ProKart, we aim to deliver your orders safely and on time.

Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays may be processed on the next business day.

• Once your order is shipped, you will receive tracking details whenever available.

Delivery Time

• Standard delivery usually takes 3–7 business days after dispatch.

• Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

• Remote and rural areas may require additional delivery time.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

• Any free-shipping offers will be subject to the terms mentioned on the website.

Delayed or Lost Orders

If your order is delayed or appears to be lost in transit, please contact our customer support team with your order details. We will assist you in checking the shipment status with the courier.

Incorrect Address

Please make sure that your shipping address and contact information are correct before placing your order. ProKart may not be responsible for delays or additional charges caused by an incorrect or incomplete address.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and product so that we can review the issue.

Contact Us

For any questions regarding shipping or delivery, please contact our customer support team through the contact details provided on our website.

Thank you for shopping with ProKart!